At BijouxRebel, we want to give our customers the most enjoyable shopping experience, one that will keep them coming back to our store time and time again. That’s why we believe that our store policies should be fair, clear and transparent. Below you’ll find a list of all our policies. If you can’t find the information you’re looking for - please don’t hesitate to contact us today!
Thank you for stopping by at BijouxRebel LLC. BijouxRebel's mission is to shed ppositive, loving, protective and healing light on those who come into contact with my jewelry.
Most of the pieces are custom made, so if you would like any changes to an existing style, please feel free to email me at BijouxRebel10@gmail.com and I will contact you so we can discuss the changes in which you would like to see to suit your specific needs for (example, length, bead sizing, gemstone bead specification, length of necklace, size of bracelet and a possible change of pendant or no pendant at all).
Custom made pieces are usually processed up to 5 days (sometimes more in rare cases, and sometimes less). Though some custom products may already be prepped in certain circumstances, can be shipped much earlier within 24 to 48 hours.
After your finished product has been completed a picture will be sent to you via email or specified messaging preference. Once satisfaction has been established it will be shipped.
Once shipped, delivery time depends on the state in which you live.
RETURN & REFUND POLICY
Refunds and exchanges are not anticipated as I work extremely hard to meet customer expectations.
However, should you want to exchange or return an item you have received for any reason, the request will be honored for items in their original undamaged condition for up to 6 days after the purchased item has been delivered.
BijouxRebel LLC is not responsible for packages that are undelivered, lost or damaged during transit provided that the shipping address that was given was correct and matches the payment receipt,
To initiate a return or exchange please email me at Bijouxrebel10@gmail.com.
Any further questions, please email firstname.lastname@example.org